Privacy Policy

Last updated: January 1, 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name, email address, and phone number
  • Business information (company name, title, license numbers)
  • Property preferences and investment criteria
  • Communication preferences and history
  • Account credentials and profile information

Automatically Collected Information

When you use our website, we automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our site
  • Referring website and search terms used
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our real estate platform services
  • Send you property updates and project notifications
  • Communicate with you about your account and our services
  • Personalize your experience and property recommendations
  • Analyze website usage and improve our platform
  • Comply with legal obligations and prevent fraud
  • Market our services (with your consent where required)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

We share information when you explicitly consent, such as connecting you with developers or real estate professionals.

Service Providers

We share information with trusted third-party service providers who help us operate our platform, including:

  • Hosting and cloud storage providers
  • Email and communication services
  • Analytics and performance monitoring tools
  • Payment processing services

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure safety and security.

Business Transfers

Information may be transferred as part of a merger, acquisition, or sale of our business assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login status
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

You can control cookies through your browser settings, though this may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request limitation of processing of your information
  • Objection: Object to processing of your information
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods depend on:

  • The type of information and how it is used
  • Legal and regulatory requirements
  • Your relationship with our platform
  • Legitimate business interests

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). For detailed information about your California privacy rights, please see our California Privacy Notice.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Post the updated policy on our website
  • Update the "Last updated" date
  • Notify you of material changes via email or website notice

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Mail: LoanLynx.ai Privacy Officer, 6 St Johns Ln, New York, NY 10013